BLACKFIRE Performance Coaching

In this high-stakes economy, execution is king.

BLACKFIRE is an intensive, sales coaching program designed to improve performance & accelerate results.

  • Your personal, sales coach is an embedded, real-time resource, committed to helping you formulate strategy, clarify goals, then accelerate achievement of your business development objectives
  • FHG coaches are veteran sales & marketing professionals -- not HR advisors like many other business coaches
  • We help sales professionals and non-selling professionals become more confident in selling situations, and more effective in turning prospects into customers & clients.
  • This is a practical, performance-based program for improving production outcomes
  • An innovative, values-focused program, drawing on a 21st century spirit of connectivity, adaptability and renewal to build stronger, more genuine, human relationships
  • Coaching coursework is based on Communication Science developed at MIT's Sloan School of Management, Center for Organizational Learning
  • Coaching coursework was originally designed to specifications submitted by Lockheed Martin Corp. to optimize & accelerate the pursuit of Homeland Security contracts
  • Success Metrics are established using leading, Key Performance Indicators (KPI)
  • Each coaching participant completes a Personal Business Plan and Development Agenda for business development and professional development. The plan revolves around specific performance goals and timelines that can be tracked and measured quantitatively.
  • Weekly sessions combine focus on Business Development and Professional Development. Performance improvements are both qualitative and quantitative.
  • Performance coaching program typically runs for 120 days, with four coaching sessions per month -- once a week.
  • Coach supports adherence to Best Practices for participants in market segmentation, lead generation & qualification, contact managment and personal action planning
  • Coach supports adherence to best practices for Sell to Help.
  • Coach supports participants in day-to-day problem solving, decision making and sales communication and provides an independent sounding board for feedback, guidance and reinforcement
  • Coach inspires and motivates participants to push beyond perceived, personal limitations.
  • Member, International Association of Coaches (#102504)
  • On-line Readiness Assessments may be administered through FHG partner Achievement Tec.

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Privacy and Confidentiality

These Standards are applicable to the professional activities of FHG coaches.

Discussing Confidentiality and the Limitations Thereof.

(a) Coaches respect the client’s right to privacy. They do not solicit private information from the client unless it is essential in the provision of services, or the implementation of research. The standards of confidentiality apply once disclosure occurs.

(b) The discussion of confidentiality occurs at the beginning of the professional relationship, unless it is contraindicated or infeasible, and from then on as necessary.

(c) Coaches discuss the nature of confidentiality and its limitations with clients and other senior leadership in corporate engagements. Coaches examine situations in which confidential informationwill be requested or disclosed for progress reporting to senior leadership.

Maintaining Confidentiality.

(a) Coaches are fundamentally prudent in the protection of the confidentiality rights of those with whom they work or consult. Coaches acknowledge that professional relationships, institutional regulations, and/or the law may establish confidentiality.

(b) Coaches will not discuss confidential information, such asprogress reporting to senior leadership, in any setting unless privacy can be assured.

(c) Coaches discuss confidential information only for appropriateprogress reporting, consultative, or scientific purposes and only with persons clearly concerned with such matters.

(d) In their dealings with the public and media (including professional presentations, and writing) coaches will be careful to guard the confidentiality of their clients. Moreover, coaches will disguise confidential information so that clients are not individually identifiable. Coaches will only disclose confidential information if the client or legally authorized individual has given express written consent.

(e) Coaches take logical precautions to protect client confidentiality in the event of the coach’s cessation of practice, incapacitation, or death.

(f) Coaches protect the confidentiality of their deceased clients in accordance with this Ethics Code.

Records and Information Management.

(a) Coaches maintain confidentiality when creating, storing, accessing, transferring, and disposing of records under their authority in accordance with this Ethics Code and laws of their country.

(b) Coaches take precautions to ensure and maintain the confidentiality of information communicated through the use of telephone, voice mail, computers, email, instant messaging, facsimile machines, and other information technology sources.

(c) Coaches take practical and lawful steps to assure that records remain available in order to serve the best interests of clients.

Disclosures.

(a) Coaches may disclose confidential information without the consent of the client only as mandated or permitted by law, or as part ofpre-agreed, progress reporting to senior leadership in coporate engagements.

(b) Coaches must disclose certain confidential information as required by law or if the confidential information may put the client or others at risk of harm or compromise their well-being.